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Cancellation Policy: A refund, less a $20+HST processing fee, will be issued for cancellations received in writing no later than two weeks prior to the event date.  Those who register and do not attend will be required to pay the full session fee. Substitutions are permitted up to two business days before the event date and must be submitted to our office in writing, including name of new attendee.  If a member substitutes with a non-member, any price difference will be due before the substitution is approved. Registrations after the cancellation deadline are non-refundable.